Most software companies today are fundamentally unambitious, but Rippling is hiding in plain sight.
Well written. deeply useful, meaningful content. Thank you
I agree with your thoughts on the strategy, but it really makes me hope there had been better execution.
I have used rippling for over a year, and it is the worst service our company uses in our opinion. I have been deeply disappointed with the operations and execution - there are glitches that persist for months on end, a lack of customer support and what we perceive as unethical billing practices.
Worth mentioning that Rippling is hiring aggressively in India, with sign boards in Bengaluru — India's SV (home to Atlassian, Google, Twitter, Amazon). This might've something to do what you've mentioned in passing: this intense culture could lead to talent attrition
Incredible work John⭐
I wonder if there are any other Fintech examples who follow a similar path?
Great article. Glad to see you back at it. You mention Unity, as middleware, and what you end up describing is essentially the main benefit of a platform play. Will be interesting to see if they open to the platform to external (i.e. customer) development to better serve employees and unlock new insights. Will be on the lookout.
Exceptional article! Re-read it many times, so many things to learn from Rippling
Thank you for the master class
To sum it up, I have tremendous respect for the work. By transcending traditional point solutions and integrating various aspects of employee management, this model leads the way in revolutionizing people management for businesses across the globe.